08 Feb. 2012
Getting started on Trade-Area
Welcome to Trade-Area! We’re glad you’re here. We’ll help you learn how to get started, how you’re protected, and how to get help when you need it.How can I contact Customer Support?
We want your Trade-Area experience to be great, and that means making sure you get the help you need as quickly as possible.What is Trade-Area?
Trade-Area is the world's online marketplace; a place for buyers and sellers to come together and trade almost anything.Here's how Trade-Area works:
- A seller lists an item on Trade-Area, most anything from antiques to cars, books to sporting goods. The seller chooses to accept only bids for the item (an auction-type listing) or to offer the Buy it Now option, which allows buyers to purchase the item right away at a fixed price.
- In an online auction, the bidding opens at a price the seller specifies and remains on Trade-Area for a certain number of days. Buyers then place bids on the item. When the listing ends, the buyer with the highest bid wins.
- In a Buy it Now listing, the first buyer willing to pay the seller's price gets the item.
How do I buy an item?
- Find an item. Enter keywords into the search box located at the top of any page, or browse through our list of categories on the home page.
- Learn about the item you found. Read the item description carefully. If you have any questions about the item, you can ask the seller by clicking the "Ask seller a question" link.
- Review the seller's Feedback. View the seller’s business reputation by looking at his or her Feedback Score, and read the comments left by previous buyers to be sure that this is a seller you feel you can trust.
- Bid or Buy it Now. Check the item page to see what purchase options are available. You can either place a bid on an item or purchase it instantly using Buy it Now. Remember, all bids are active until the auction ends. If you win a listing, you’re obligated to complete the transaction.
- Pay for the item. After you've won or purchased the item, send your payment to the seller. If the seller offers PayPal, click the Pay Now button on the item page to pay. If the seller doesn’t offer PayPal, he or she will send you an email with information on how to pay and where you should send payment.
I won an item but no longer want to buy it. What should I do?
A bid or purchase on Trade-Area is considered a contract and you’re obligated to purchase the item. However, if you feel that you have a legitimate reason for not buying the item, you can contact the seller and explain your situation. Many sellers are willing to work with you if you communicate with them openly and honestly. Possibly, things can be worked out to everyone’s satisfaction.If the seller doesn’t respond in the way you hope, keep in mind that failing to purchase an item you have won can result in an unpaid item strike being filed against you by the seller. If you get too many strikes in too short a time period, your account may be restricted or suspended.
How long should I wait for the seller to contact me?
Buyers and sellers should contact each other within three business days after the listing ends. It’s perfectly fine for you to make the first contact with the seller, using the "Contact Seller" link on the ended item page. Remember, many Buyers and sellers should contact each other within three business days after the listing ends. It’s perfectly fine for you to make the first contact with the seller, using the "Contact Seller" link on the ended item page. Remember, many eBay sellers keep regular business hours, and some don’t respond to emails during the evening, on weekends, or on holidays.If you can’t contact the seller by email after you purchase an item, or you don't receive a response, You need to contact us by providing information.
I did not receive a paid item. Trade-Area offers insurance?
We do not offer insurance. However, if you paid for your item using PayPal, you are under the protection program Buyers PayPal, until you meet the requirements. Up to a certain amount of the transaction you will receive a refund the entire cost of your purchase. All claims must be filed by PayPal within 45 days from the date of payment.How do I sell on Trade-Area?
Selling on Trade-area it is an excellent method to do successful business - and to enjoy from it!To get started, click the Sell button at the top of Trade-area page. We’ll guide you through the process of listing your item step-by-step, including helping you find the best category. Selecting the right category is important as it helps buyers find your listing.
Before you sell on Trade-Area you must:
- Be a registred member;
- Become a seller;
What does it cost to sell on Trade-Area?
You can list an auction for sale - for free!!! Expenses for sale on Trade-Area varies depending on what, how, at what price you sell at Trade-Area, and what options you use to describe your items. When you sell an item, you’ll be able to review your fees on the Sell Your Item form before you submit your listing. Your total cost will be a total of the insertion fee, final value fee, and listing upgrade fees. Here’s how it works:- Insertion fee: When you list an item, you’re charged an insertion fee for the listing. The insertion fee is based on the starting price and the category of your item. If you specified a reserve price, the insertion fee is based on the reserve price amount;
- Final value fee: In 2010, the final value fee in the sale of the auction is free!!! If the item sells, you’re charged a final value fee. The final value fee is based on the final sale price and category of the item. It does not include shipping costs;
- Listing upgrades: If you add upgrades to your listing, such as a subtitle, extra picture, or highlighting, there will be an additional charge for each listing upgrade;
How do I find out my Trade-Area selling fees account balance?
Trade-Area sends you an email invoice notification every month. You can also check your account status, account balance and pay your Trade-Area fees at any time through Manage Account. You can view both this month's invoice and the status of your entire account.Payment Methods for Trade-Area.
Buyers and sellers can use different methods of payment such as credit cards, bank transfer, Moneybookers, PayPal. We recommend that you use PayPal - a safe, simple and reliable way to make purchases on Trade-Area. If you have an e-mail address and credit card or bank account, you can use PayPal to pay. In doing so, your bank and credit cards are not visible to other participants. PayPal provides protection and the buyer and the seller, as well as help you to check and confirm the identity, this about being safe.Why should I register?
Registration is easy, fast, and freeOnce you’re registered, you can:
- Buy, sell, and interact with other members.
- Watch the status of up to ... items.
- View your Trade-Area information from any computer in the world.
- Searching & researching
How can I find what I want to buy?
You can find items on Trade-Area by either searching or browsing. Each method has its advantages, depending on what you’re looking for.- Searching — If you’re looking for a specific item, searching can help you find it fast. When you search on Trade-Area, you enter two or three descriptive words about the item into a search box, and you receive search results that match those words. Searching also offers sophisticated options and commands that allow you to narrow your search in a variety of ways;
- Browsing — If you’re not sure what you’re looking for, or if you just want to window-shop or scroll through items, browsing is the way to go. When you browse on Trade-Area, you click through categories and lists of items—exploring as you go—until you find something you're interested in;